ORDA
Add order lookup to a page
Use this when a shopper should see tracking on your store instead of asking support where the order is.
Steps
- Open ORDA and turn on the lookup block.
- Add the block to a page, such as a tracking page in the footer.
- Place a test order and fulfill it so Shopify has a tracking link.
- On the storefront, enter the order number and the email or phone that is on the order.
- Confirm the fulfillment status and the tracking link. If the order was split, confirm each shipment shows.
- Enter a wrong email and confirm the order does not open.
- In the admin, open the lookup log and confirm the test is listed.
- If you show a delivery estimate on the product page, set the rules, then view a product and read the date.