Syncto FAQ
Can I install Syncto from the App Store?
Not yet. Syncto is in the studio. Write to [email protected] if you want it on a store.
Does it copy products?
No. It copies theme files only. It does not copy products, collections, or pages.
Are those prices a listing?
No. Free, Pro at $14.99 a month, and Advanced at $29.99 a month are configured in the app. They are not an App Store listing, and a store cannot buy a paid tier from a listing today. The app's own public page shows Free only, because that is the plan a store can be on. The limit the app applies is how many other stores you can link: one on Free.
Does the other store have to approve?
Yes. A pending request copies nothing. Open Syncto on the other store and approve the link. Either store can revoke it later, and reconnect it from Link Stores.
Can I undo a copy?
No. If you choose the live theme, Syncto asks you to type CONFIRM first, because that changes the published storefront. Prefer a theme that is not live.
How do I know the files arrived?
Open History. A run is success, partial, or failed. Syncto counts how many expected files it found and names any that are missing. If one store cannot be reached, that store fails and the others in the same run can still succeed.
Can I copy between two themes in the same store?
Yes. There is a same-store copy that does not need a link, and it can create a new theme before writing. It is not in the menu, which shows Link Stores, Sync Themes Files, and History. Ask XCO if you need that screen and do not see it. The live theme still asks you to confirm, and there is still no undo.
Can I schedule a copy or roll one back?
No. You start a copy yourself, and Syncto does not put the previous files back.
Can I copy a whole theme?
Whole-theme sync is not offered. Choose the files to include.
Is there an undo?
Use the history to see what was copied. Publish on the destination store only after you preview.
One store failed. Did the others copy?
Yes. A failure on one linked store does not stop the others. The history shows which one failed.
How many stores can I link?
The free tier in the app is capped. The app tells you when you are at the cap. These tiers are not an App Store listing.
The destination theme went live on its own.
Publishing is a separate step in the theme library. Syncto copies files. Preview, then publish when you are ready.
I copied a file I did not want.
Run again without that file only if you also restore the destination copy from the preview you trust. The history shows what was copied.