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Frequently Asked Questions

Common questions from store owners about Workify.

Getting Started​

How many jobs can I post?​

It depends on your plan:

  • Free Plan (Basic): 1 published job at a time
  • Pro Plan: Unlimited job postings

You can have unlimited draft jobs on any plan.

Do I need technical skills to set up Workify?​

Not at all! Workify is designed for store owners with no coding experience. If you can use Shopify, you can use Workify.

Will it work with my theme?​

Yes! Workify works with most Shopify themes, including Dawn (default theme), all Shopify 2.0 themes, and most third-party themes.

Jobs & Applications​

Where do my job listings appear?​

Your jobs appear on your store's jobs page at:

https://yourstore.myshopify.com/apps/workify

You can also add a jobs section to any page using the theme editor.

Can applicants apply on mobile?​

Yes! The application form works on all devices — phones, tablets, and computers. The form is responsive and easy to use on any screen size.

Is there a limit on applications?​

No! You can receive unlimited applications on both the Free and Pro plans.

Where are resumes stored?​

Resumes are stored securely in your Shopify files. You can view them anytime from the application details, click to open in a new tab, or download if needed.

What happens to applications if I delete a job?​

Important: Applications will also be deleted if you delete the job.

If you want to keep applications but close the position, Archive the job instead of deleting it. Archived jobs keep all their applications and you can reopen them later.

Technical Questions​

Does Workify slow down my store?​

No. Workify only loads on the jobs pages, not your entire store. There's no impact on your homepage or product pages load times.

Why isn't my jobs page showing?​

Make sure:

  1. ✅ The app embed is enabled in your theme
  2. ✅ You have at least one published job
  3. ✅ You have saved your theme changes

See Troubleshooting for detailed steps.

Billing Questions​

How do I upgrade to Pro?​

  1. Open Workify in your Shopify admin
  2. Click on the plan/upgrade button
  3. Choose the Pro plan
  4. Confirm with Shopify billing

You'll be charged through your Shopify account.

Can I downgrade from Pro to Free?​

Yes, you can downgrade anytime. Keep in mind:

  • You'll need to archive extra jobs (only 1 published job on Free plan)
  • Your applications and data remain safe
  • Changes take effect at the next billing cycle

How do I cancel Workify?​

To uninstall:

  1. Go to Apps in your Shopify admin
  2. Find Workify
  3. Click Delete or Uninstall

Warning: This will delete all your jobs and applications. Consider exporting any data you need first by contacting support.

Support​

How do I get help if something isn't working?​

  1. Check the Troubleshooting Guide
  2. Review this FAQ
  3. Contact our support team through the Workify app in your Shopify Admin

Can I request new features?​

Absolutely! We love hearing from merchants. Share your ideas through the app's support channel.