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Gift Card Checker
Customer service

Settings reference

Open Settings in the app. The tabs are listed below in order.

Setup Guide​

The onboarding steps, including syncing your gift cards and adding the blocks to your theme. Opening the theme editor from a step marks it done.

Modules​

Gift cards are always on. Turn on Store credit or Discounts if you manage those too. Your plan sets how many modules you can turn on. If Shopify did not grant the access a module needs, use Re-grant permissions.

Automations​

Refund as store credit issues store credit when an order is refunded. Turn on the Store credit module first.

SettingWhat it does
Issue store credit on refundOff by default. Nothing happens until you turn it on.
Share of the refundThe percentage of the refund issued as credit.
Credit expires afterWhen the credit expires.
Ignore refunds underA minimum refund amount.
Never issue more thanA ceiling, so one large refund cannot issue a large credit.

Note: the setting can be saved today, and the automatic issuing on refund is shipping in a coming release. Check the changelog.

Billing​

PlanPriceChecks
Basic$4.99/month100 checks per month
Advanced$9/month or $90/year500 checks per month
Business$19/month or $210/yearShopify Plus stores, adds the checkout checker

Notifications​

Advanced and Business.

  • Expiry reminder: email the customer a set number of days before a gift card expires. Each card gets this reminder once.
  • Low balance reminder: email the customer when a balance drops to or below your threshold.
  • Usage alerts: emails to you when you approach your monthly check limit, when you are near it, and when you reach it.

Use Send a test to preview each email.

Emails​

Advanced and Business. Logo URL, brand color, header style, sender name, store name override, reply-to address, always CC, footer email and footer text apply to every email. Each email also has its own copy, CC and a reset to the default text.

Extensions​

Everything the app can add, and whether it is live:

  • Storefront blocks in your theme: the balance checker.
  • Checkout: lets a shopper check and apply a gift card at checkout. Business, Shopify Plus.
  • Customer accounts: shows a signed-in customer their gift cards, store credit and assigned codes.
  • Customer value block on the customer page in your admin.
  • Shopify Flow actions: issue a gift card, issue store credit, assign a discount code.

Integrations​

Supported: Klaviyo, Shopify Flow, Omnisend, Mailchimp, Zapier, Make, webhooks, Slack and WhatsApp. Webhook event: gift_card.checked.

API access​

See API access.